Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

How can I re-install v11 Fox without losing everything ?

  • 2 답장
  • 8 이 문제를 만남
  • 1 보기
  • 최종 답변자: Himagain

more options

The problems with it are escalating. I would like to reinstall v10 perhaps? (Advice?) . AND not lose all the extensions etc. Can I uninstall V11 or just get a new copy of 10 and load over - or try v11 again? I really need to get back to work and my options are to go to another Browser without all my workaday tools..... Hate to go to I.E> and try and import.

The problems with it are escalating. I would like to reinstall v10 perhaps? (Advice?) . AND not lose all the extensions etc. Can I uninstall V11 or just get a new copy of 10 and load over - or try v11 again? I really need to get back to work and my options are to go to another Browser without all my workaday tools..... Hate to go to I.E> and try and import.

선택된 해결법

What problems are you having with Firefox 11? i'd love to help you out with them so then we can get you using Firefox like you want!

You don't want to downgrade to Firefox 10, as doing so will leave you open to several known security holes, plus bugs and other issues. You can reinstall Firefox 11 from www.getfirefox.com (all your personal data will be saved so long as you don't remove Firefox before hand), and see if that helps.

Try to start Firefox in Safe mode. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works find in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.

A few other basic trouble shooting things you can try is this: Run all Windows Updates, install all needed service packs, etc.

Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers.

Update all your plugins (Flash, Java, etc.): http://www.mozilla.org/plugincheck/.

Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (2)

more options

선택된 해결법

What problems are you having with Firefox 11? i'd love to help you out with them so then we can get you using Firefox like you want!

You don't want to downgrade to Firefox 10, as doing so will leave you open to several known security holes, plus bugs and other issues. You can reinstall Firefox 11 from www.getfirefox.com (all your personal data will be saved so long as you don't remove Firefox before hand), and see if that helps.

Try to start Firefox in Safe mode. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works find in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.

A few other basic trouble shooting things you can try is this: Run all Windows Updates, install all needed service packs, etc.

Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers.

Update all your plugins (Flash, Java, etc.): http://www.mozilla.org/plugincheck/.

Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.

more options

Thanks Tylerdowner, I DID reload once I found I wouldn't trash all my goodies - and it worked AND the delayed opening of tabs - agreat speedup - also works!

I wrote a longer response - but went and clicked on the solved option on your reply and it trashed my response to you. Just quickly did it again, thanks.