본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Tried to install Firefox 14.0.1. Won't install, says I need XP, but I have XP.

more options

Downloaded Firefox 14.0.1. Would not install. Got message: "This version of Firefox requires Microsoft Windows XP SP2 or newer."

I have dial-up and it took an hour to load, now it won't install. Very frustrating, particularly as I have Windows XP. Why won't it load?

Thank you.

Downloaded Firefox 14.0.1. Would not install. Got message: "This version of Firefox requires Microsoft Windows XP SP2 or newer." I have dial-up and it took an hour to load, now it won't install. Very frustrating, particularly as I have Windows XP. Why won't it load? Thank you.

선택된 해결법

So that explains it. Windows XP SP1 is no longer supported.

You will have to update to SP2 or SP3 to keep continuing using Firefox.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (9)

more options

Make sure that you do not run Firefox in compatibility mode.

You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab.

Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

more options

I checked and there is nothing selected in the compatibility tab.

more options

Which service pack do you have installed?

  • Control Panel > System
more options

Service pack 1.

more options

선택된 해결법

So that explains it. Windows XP SP1 is no longer supported.

You will have to update to SP2 or SP3 to keep continuing using Firefox.

more options

Okay. Thank you.

more options

Untrue. I have not updated to SP2 or 3. I have updated Firefox to Ver 6, which works fine. The correct statement is that you will not have the current level of security in FF or Win (and perhaps there are features that don't work properly but I've yet to encounter them).

more options

billyrave,

You are talking about Firefox 6.0 working with WinXP SP1, but the original poster in this thread was talking about Firefox 14.0.1.