본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

My tabs won't "stay" - keep timing out?

  • 2 답장
  • 1 이 문제를 만남
  • 9 보기
  • 최종 답변자: cor-el

more options

First I started getting the "multi-hop cycle detected" error msg then my tabs (one of which is my email) started "timing out" and now when I click to open a new tab, I get this page full of ... what? Links? I'm no computer whiz - I just want my tabs back to where they were when I started. And yes, I tried to "pin" them and when I clicked to open one, I get the "can't make a connection" or "page has timed out" message. What's causing this? Help!!!

First I started getting the "multi-hop cycle detected" error msg then my tabs (one of which is my email) started "timing out" and now when I click to open a new tab, I get this page full of ... what? Links? I'm no computer whiz - I just want my tabs back to where they were when I started. And yes, I tried to "pin" them and when I clicked to open one, I get the "can't make a connection" or "page has timed out" message. What's causing this? Help!!!

모든 댓글 (2)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

See also:


Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

This multi-hop issue can also be caused by using as bookmark to go to a specific page.
If you do or did that then try to access the site via the main (home) page and follow the current links to go to the mail page.

You may have to remove the currently used bookmark(s) to go to the mail and try to create a new bookmark (there may be POST data saved with it).
If you keep having problems then you have to stop using a bookmark to go to the mail and use the longer route via the (Yahoo!) home page.