본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Keepass installed--I did not choose or want it. It deleted all my tabs. WTF??

  • 5 답장
  • 1 이 문제를 만남
  • 6 보기
  • 최종 답변자: Bluefish44

more options

How did Keepass install itself? I signed on as usual to Fiirefox this morning and there was Keepass, unwanted. All my tabs were removed. If this was a new version of FF I had previously not checked the automatic update feature.

Why does FF have to change so often? It screws things up whenever you do this.

How did Keepass install itself? I signed on as usual to Fiirefox this morning and there was Keepass, unwanted. All my tabs were removed. If this was a new version of FF I had previously not checked the automatic update feature. Why does FF have to change so often? It screws things up whenever you do this.

선택된 해결법

According to my Helpdesk, it turns out Eskeepass is a Google thing...which was comforting in a way. Something I clicked on while doing a Google search evidently caused this page to replace my homepages in Firefox and IE....only needed to change them back to what they were; there's nothing malicious involved.

문맥에 따라 이 답변을 읽어주세요 👍 2

모든 댓글 (5)

more options

I'm not sure how you got KeePass on your computer if you did not install it yourself. It is possible it came bundled with another piece of software? Firefox does not have keepass bundled, and never has had any-third party software bundled with it.

Have you been able to uninstall keepass? Disable or remove Add-ons can help you if you haven't been able to yet.

more options

Thanks for the offer.

Now I'm concerned. Today this--whatever it is--showed up on my IE browser (I use both Firefox and IE). Both times it showed up as my first tab. The tab reads "Eskeepass.com." The page has a snowman theme and a Google search bar in the middle of the page. It is not listed as an add-on in either Firefox or IE. I ran a full scan using fully updated Malewarebytes, but it came up clean. I also ran a search for "Eskeepass" on my computer and got nothing. A Google search for Eskeepass.com using McAfee safe search comes up with lots of hits, but all are labelled with a question mark. Any help to get rid of this thing will be greatly appreciated.

more options

Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.

Then, Reset Firefox Refresh Firefox - reset add-ons and settings

more options

See above...I did do that--Malewarebytes came up clean.

more options

선택된 해결법

According to my Helpdesk, it turns out Eskeepass is a Google thing...which was comforting in a way. Something I clicked on while doing a Google search evidently caused this page to replace my homepages in Firefox and IE....only needed to change them back to what they were; there's nothing malicious involved.