본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

My server is Rogers, the technical told me to contact Firefox, I can not login into my rogers/yahoo account. I receive "incorrect password" r something to tha

  • 2 답장
  • 1 이 문제를 만남
  • 15 보기
  • 최종 답변자: cor-el

more options

I have great difficultly logging into rogers/yahoo mail. My password is not recognized, and/or even though I have checked the box "remember me on this computer" it does not hold

I have great difficultly logging into rogers/yahoo mail. My password is not recognized, and/or even though I have checked the box "remember me on this computer" it does not hold

모든 댓글 (2)

more options

First, please update to Firefox 18. Update Firefox to the latest release

Then Reset Firefox. Refresh Firefox - reset add-ons and settings

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

You can check if there are entries in the password manager with an empty user name.

Make sure that you haven't saved multiple (uppercase, lowercase) versions of that name and password.

Remove saved Password(s):

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

If you click "Never" then you create an exception that needs to be removed.