Please update your firefox to latest version

Firefox Orange Button > Help > About Firefox

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• www.Mozilla.org

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Could you provide the link of that image..

see here for more

• http://kb.mozillazine.org/Images_or_animations_do_not_load

Hi, Jaya, and thanks for your reply. I've updated to FF 20.0.1 and managed to keep my red cats.

This is a link to one of my many animated gifs in Photobucket. I have to wait another 15 hrs. to receive the daily e-mail with the animated gifs.

• http://s304.photobucket.com/user/marcatmm/media/RelaxingRoyaltyDays.gif.html?sort=6&o=1

Hope this helps. Marsha

link is not valid

its redirecting to "http://example.iana.org/"

I copied that link from Photobucket. Here's a link to a website where you can see some gifs that aren't moving any more for me. There's one above the "about me" blurb that should continuously spell out C-A-T-S and the three below should be continuously moving as well.

• http://www.unitedcats.com/en/user/marcatmm

The gifs in the daily e-mails are taken from here:

• http://memebase.cheezburger.com/senorgif

Please just paste the links and do not use the toolbar button.

You can check the value of the image.animation_mode pref on the about:config page.

• http://kb.mozillazine.org/about:config
• http://kb.mozillazine.org/Animated_images

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

• Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

• https://support.mozilla.org/kb/Safe+Mode
• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

There is also security software (firewall, anti-virus) that can block animation and only pass the first image of the sequence to Firefox.

• http://kb.mozillazine.org/Images_or_animations_do_not_load

Hi, cor-el! Do you want me to resend the links?

I tried to get into about:config but it's way above my computer knowledge.

Under Add-ons I have Default Mode and Red Cats with Green Flavor. When one is enabled, the other disables itself.

In Tools>Options>Content, Load Images Automatically and Enable Javascript are both checked.

I was told by a tech about a month ago that I don't have a firewall. At that time, he downloaded Avast for me. Seeing the immobile gifs only began a few days ago.

As you've probably guessed, my computer knowledge is VERY limited. I'd really appreciate it if any instructions for me could be in very simple language. Thanks.

No, there is no need to resend the links because I have edited the replies to correct the links, so you can now click them.

You had code like this because you pasted the link in the subject field and not in the external link field.

• [http://example.com http://memebase.cheezburger.com/senorgif]

To whoever reads this: hope I haven't been given up on because of my limited computer knowledge.

Yesterday evening when I opened FF, there was a small notice at the bottom of the screen that appeared to be from FF asking if I'd agree to have my software scanned. I immediately clicked okay but became worried later that it wasn't really from FF. Anxious to have this animation issued solved, unfortunately I didn't think to ask here first if it was legit or to take a screenshot.

I hope to hear that it was legit and part of an effort to find out what's causing the animation problem. Also, I'll be pleased to take whatever steps needed to resolve the problem provided I can understand the instructions. Thanks.

Do you see the animation if you select an image that should animate in Tools > Page Info > Media ?

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

• http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true