본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

emails are being saved as firefox HTML document and cant read usually saves as word doc?

  • 6 답장
  • 3 이 문제를 만남
  • 1 보기
  • 최종 답변자: cor-el

more options

when trying to save aol email to word document it is saving as firefox HTML doc and cant open. it has only just starting doing this???

when trying to save aol email to word document it is saving as firefox HTML doc and cant open. it has only just starting doing this???

모든 댓글 (6)

more options

Can you open those files in Firefox via Firefox > New Tab > Open File ?

more options

No as stated wont save as word doc?

more options

If they have the wrong file extension then you need to rename them or make sure to save them with the correct file extension.

more options

How do I do that? thanks

more options

The correct file extension????

more options

If you think that they are Word documents then they should have a .doc file extension. I assume that they are now saved as .html if they are Firefox documents.

Note that Windows hides some file extensions by default and .html and .txt are among those.