본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

ff22 has two top bars, both of which act simultaneously in the identical way. Furthermore, the BACK button doesn't light up on many web pages. That means I cann

  • 2 답장
  • 2 이 문제를 만남
  • 1 보기
  • 최종 답변자: cor-el

more options

Problem #1.

The first top bar has a firefox logo at upper left corner and the words "Ask a Question/Mozilla Support-Mozilla Firefox" are on the logo's right side. The first top bar has minimize, overlap and close buttons at the upper right corner. When I click on the logo, a short menu drops from it, which has choices like "restore"..."close".

The second top bar has the word "Firefox" at the upper left corner with a downward arrow beside it. They look like white letters contrast to the orange background of a huge button. When I click on it, a double paned menu shows up. It has many choices such as new tab, new private window...bookmarks, history, download...exit. The second top bar also has minimize, overlap and close buttons at the upper right corner, too. There are 7 word titles "file, edit, view, history, bookmarks, tools and help" below that huge orange button at the upper left corner. The logos and the address bar are below the 7 words.

I don't need 2 top bars. They occupy too much screen property.

Problem #2 The BACK button doesn't light up and cannot work on many web pages.

Thank you

Problem #1. The first top bar has a firefox logo at upper left corner and the words "Ask a Question/Mozilla Support-Mozilla Firefox" are on the logo's right side. The first top bar has minimize, overlap and close buttons at the upper right corner. When I click on the logo, a short menu drops from it, which has choices like "restore"..."close". The second top bar has the word "Firefox" at the upper left corner with a downward arrow beside it. They look like white letters contrast to the orange background of a huge button. When I click on it, a double paned menu shows up. It has many choices such as new tab, new private window...bookmarks, history, download...exit. The second top bar also has minimize, overlap and close buttons at the upper right corner, too. There are 7 word titles "file, edit, view, history, bookmarks, tools and help" below that huge orange button at the upper left corner. The logos and the address bar are below the 7 words. I don't need 2 top bars. They occupy too much screen property. Problem #2 The BACK button doesn't light up and cannot work on many web pages. Thank you

선택된 해결법

It sounds like there is either an application or an extension of Firefox that is causing this problem.

You can launch Firefox in Safe mode to try and identify problems: http://mzl.la/MwuO4X

Also, this article might be of interest to you: http://mzl.la/NjT73w

--

Additionally, you can try and do a soft reset of Firefox if you are not able to solve this problem: http://mzl.la/MnSTZB

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (2)

more options

선택된 해결법

It sounds like there is either an application or an extension of Firefox that is causing this problem.

You can launch Firefox in Safe mode to try and identify problems: http://mzl.la/MwuO4X

Also, this article might be of interest to you: http://mzl.la/NjT73w

--

Additionally, you can try and do a soft reset of Firefox if you are not able to solve this problem: http://mzl.la/MnSTZB

more options

Regarding the issues with the Back button, you also check for problems with the places.sqlite database file in the Firefox profile folder.