본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

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고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

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이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Have you experienced the new vzw310 or vzw310.com phishing scam?

BDSt
BDSt
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I received a robocall through my wireless phone yesterday, saying that Verizon was offering me a rebate if I logged into vzw310.com.

Foolishly, I followed instructions, and found myself on a login page that looked like Verizon Wireless. The only odd thing about it was that it asked not just for username and password but also for account pin. I provided incorrect information at that point, and it took me to a standard Verizon Wireless sales page, with no mention of a rebate. Verizon Wireless Customer Care said that vzw310.com wasn't a verizon site. They logged my complaint but said their ticket form didn't allow them to request that the technicians get back in touch with me to tell me what they found.

Have you experienced this? I've never seen a phishing scam that actually invests in a robocall ahead of time.

If you have experienced this, do you know if the vzw3310.com downloads malware? I ran Norton antivirus total system scan, and it didn't find anything, but this is apparently new.

If you've seen this, please post here.

BDSt

I received a robocall through my wireless phone yesterday, saying that Verizon was offering me a rebate if I logged into vzw310.com. Foolishly, I followed instructions, and found myself on a login page that looked like Verizon Wireless. The only odd thing about it was that it asked not just for username and password but also for account pin. I provided incorrect information at that point, and it took me to a standard Verizon Wireless sales page, with no mention of a rebate. Verizon Wireless Customer Care said that vzw310.com wasn't a verizon site. They logged my complaint but said their ticket form didn't allow them to request that the technicians get back in touch with me to tell me what they found. Have you experienced this? I've never seen a phishing scam that actually invests in a robocall ahead of time. If you have experienced this, do you know if the vzw3310.com downloads malware? I ran Norton antivirus total system scan, and it didn't find anything, but this is apparently new. If you've seen this, please post here. BDSt

모든 댓글 (2)

iamjayakumars
iamjayakumars
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

________________________________________________________________________________

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

the-edmeister
the-edmeister
  • Moderator
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How is that related to support for Desktop Firefox?