Blank Screen on FamilySearch.org
I have had a problem with familysearch.org not displaying results. All that appears is a blank screen after clicking a link to show databases in the records collection.
Here's the solution:
Click VIEW > CHARACTER ENCODING > WESTERN (ISO-8859-1)
Then click VIEW > CHARACTER ENCODING > AUTO-DETECT > OFF
모든 댓글 (1)
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.