본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox Sync doesn't work for me.

  • 1 답장
  • 13 이 문제를 만남
  • 10 보기
  • 최종 답변자: cor-el

more options

It says, "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action".

Is there a way for me to find anymore details about this error so i can post it here? Everytime i try to sync, it asks me to setup and account or use existing account. So i always use the existing account and i have to input my username, password, and recovery key every time. How can i make Firefox sync remember my information for my profile?

It says, "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action". Is there a way for me to find anymore details about this error so i can post it here? Everytime i try to sync, it asks me to setup and account or use existing account. So i always use the existing account and i have to input my username, password, and recovery key every time. How can i make Firefox sync remember my information for my profile?

모든 댓글 (1)

more options

Try to delete the current sync account and set up a new account in case something is wrong with the account you currently use.


Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.