본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

google web page not displaying correctly

more options

Since updating to v24.0 of Firefox (desktop) the Google web page does not display correctly. If I use the IE tab 2 in FF or even IE10, I see the pagwe in it's full 'glory' including the black menu bar across the top were you can select Gmail or Calendar etc etc However, in FF (without using the IE Tab 2) this menu bar across the top of the page does not display ... and to add insult to injury ... some web links o certain pages don't seem to want to work either !!!!

Anyone know what's gone wrong here as I can't figure it out ?!?!?!

Thanks

Since updating to v24.0 of Firefox (desktop) the Google web page does not display correctly. If I use the IE tab 2 in FF or even IE10, I see the pagwe in it's full 'glory' including the black menu bar across the top were you can select Gmail or Calendar etc etc However, in FF (without using the IE Tab 2) this menu bar across the top of the page does not display ... and to add insult to injury ... some web links o certain pages don't seem to want to work either !!!! Anyone know what's gone wrong here as I can't figure it out ?!?!?! Thanks

선택된 해결법

Hi, Thanks for the input ... but I've tried all of that and the 'issue' still persists :-(

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (5)

more options

Whenever my Google UI changes drastically, I clear all my Google cookies and usually that fixes it. Sometimes I have to do that AND restart Firefox.

If you haven't already tried it... When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

more options

Probably unrelated, but if you have an up-to-date version of AdBlock Plus, you can remove Updated Ad Blocker for Firefox 11+.

more options

Speaking of extensions, if the problem persists, try Firefox's Safe Mode. That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

more options

선택된 해결법

Hi, Thanks for the input ... but I've tried all of that and the 'issue' still persists :-(

more options

BINGO !!!!!!!!!!!!!!!!!! ... "(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

   right-click and choose View Page Info > Security > "View Cookies"
   Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies" 

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help? "

That's got it !! Many thanks :-)