본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I am getting strange messages

more options

I am getting strange popups that want me to click on them to install the latest version of Firefox. They look suspicious to me. Have others reported this?

I am getting strange popups that want me to click on them to install the latest version of Firefox. They look suspicious to me. Have others reported this?

모든 댓글 (2)

more options

You might want to try disabling or removing the LinkSwift extension. You can do that on the Add-ons page:

orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions

Your system information also shows that you have a user.js file in your settings folder. This file is read every time Firefox starts and can override your own settings. To investigate this, check out the steps in this article: How to fix preferences that won't save.

Any progress?

more options

There have been a rash of reports about fake update messages over the last 3 or 4 weeks. Unfortunately, too many users didn't recognize those as fake messages and made things worse by installing the fake update.