Hi fedupfirefoxuser (not exactly the most positive sentence beginning but anyways:),

old releases can be downloaded from this ftp which would enable you to downgrade.

Generally speaking Firefox add-ons are disabled if:

1. they are on a security blocklist;
2. internal version ID indicates that these should not run in the new version of Firefox.

I personally do not think that such toolbars bring any significant value but if you insist on using it, instead of a FF downgrade I would rather give this check compatibility add on (or similar) a shoot.

Cheers.

jm

Hello fedupfirefoxuser, Norton Toolbar 2014.6.2.3 and firefox 26.0 seems compatible.

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-26-Norton-Toolbar-2014-6-2-3/m-p/1069031#U1069031

https://community.norton.com/t5/Product-Update-Announcements/Firefox-26-Support-for-Norton-Toolbar/ba-p/1062143

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-26-Support-for-Norton-Toolbar/td-p/1062179

thank you

I know what he means. I have Norton 360. After the last upgrade, it's add-ons were no longer listed. I even re-installed 360. No joy. Even the tool-bar is missing.

My Norton Toolbar worked yesterday, but it isn't there today and Firefox has updated itself to V 26. When I look at the Add-ons Manager it says: Norton Toolbar is incompatible with Firefox 26 and it has been disabled. So it's definitely not there nor can I get it back.

I tried about 30 different ID names before I managed to pick one that worked and by then I admit I was fed up. I had no Norton Toolbar through no fault of my own, and I couldn't register to ask a question about why I no longer had it.

I don't mind updating Firefox as long as it supports Norton Toolbar. That's my rule and, after all, it's my PC.

I tried rolling back to Firefox 25 and NT still didn't work. It seems like the Norton Toolbar has been updated too. My NT version is 2014.6.0.27 Mt Firefox version is 26. They aren't compatible.

Given a straight choice I would choose NT every time.

See the sticky threads:

• http://community.norton.com/t5/Norton-Internet-Security-Norton/bd-p/nis_feedback
• http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/bd-p/Toolbar_IDSafe

• http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-26-Support-for-Norton-Toolbar/td-p/1062181

It is Norton that supports new Firefix releases, not the other way. Norton has had updates for their toolbar extension on day of Firefox release usually ever since Firefox 5.0. You may need to do Norton liveupdate several times until it works.

Thank you for your replies.

I had to go to Norton support and they uninstalled Firefox then reinstalled it. That fixed the problem.

I kept saying that I didn't appear to have the latest version of Norton Toolbar, but that wouldn't update until after Firefox had been uninstalled then reinstalled.

Mind you they lost my bookmarks which we eventually managed to get back.

I now have Firefox working with Norton Toolbar.