본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Every few days I get a warning box labeled "Software Update" that tells me "Update Failed. Something is preventing Firefox from updating securely. I have screen

  • 4 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: Oak Freed

more options

I have a screen shot of this warning. There is no Mozilla or Firefox logo on it. Is it from Mozilla? Every time I get this message, I close the box via the red dot in the upper left-hand corner, go to the Mozilla site and download and install the latest version. A few days later, the message reappears. Thank you for helping me. Late 2011 MBP OS 10.8.5

Oak Freed

I have a screen shot of this warning. There is no Mozilla or Firefox logo on it. Is it from Mozilla? Every time I get this message, I close the box via the red dot in the upper left-hand corner, go to the Mozilla site and download and install the latest version. A few days later, the message reappears. Thank you for helping me. Late 2011 MBP OS 10.8.5 Oak Freed

모든 댓글 (4)

more options

Are you the adminstrator of your computer? Do you have a real time anti-virus / anti-malware program installed? Is firefox restricted by your firewall? Any one of these could be your problem. Could you tell me more about your computer please?

more options

Try to delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js

more options

Cor-el, Thank you for your suggestions. They are over my head. I have no idea what they mean. Oak Freed

more options

Here are screenshots that I made: