본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

How do I remove junk files for free?

more options

My computer has become so-o-o- slow. I still use XP. I am wary of these firms ( MYPC.com, PC matic, etc) that advertize that they will speed up the computer by removing Junk files, etc. I have had a problem in the past with a firm because once they have your credit card they charge it monthly for "maintenance". Can anyone recommend a way to clean out the files, or a free program that does a good job.

My computer has become so-o-o- slow. I still use XP. I am wary of these firms ( MYPC.com, PC matic, etc) that advertize that they will speed up the computer by removing Junk files, etc. I have had a problem in the past with a firm because once they have your credit card they charge it monthly for "maintenance". Can anyone recommend a way to clean out the files, or a free program that does a good job.

모든 댓글 (1)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

___________________________________________________________________________

Doing Manually is great. Or you can customize according to your need.