We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Stuck in safe mode. Troubleshooting won't open. Desktop links won't work. Any ideas?

  • 5 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: Diego Victor

more options

It was never intentionally started in safe mode. I cannot reset Firefox. When I try from the safe mode pop-up, nothing happens...it simply stays at the safe mode pop-up. When I click on safe-mode, Firefox open an extremely minimized window that, when maximized, appears to navigate without problems as long as you type in the URL of where you want to go. If you click on troubleshooting, nothing happens. If you click on add-ons, nothing happens. Can't figure this one out....

It was never intentionally started in safe mode. I cannot reset Firefox. When I try from the safe mode pop-up, nothing happens...it simply stays at the safe mode pop-up. When I click on safe-mode, Firefox open an extremely minimized window that, when maximized, appears to navigate without problems as long as you type in the URL of where you want to go. If you click on troubleshooting, nothing happens. If you click on add-ons, nothing happens. Can't figure this one out....

모든 댓글 (5)

more options

Go to Mozilla.org and get the full install.

more options

Interesting. Looks like it might be an issue with the installer. I've verified which version I'm using and located a troubleshooter from MSDN for the installer. will try that and then try and re-install. Thanks for the tip.

more options

Let us know how you do.

more options

Didn't work. Kept getting 2324 error code from installation. Tried installing other programs, including another browser, and all were successful. It's only Firefox that I can't get to install. Gonna have to roll up my sleeves and get creative here....

more options