본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

How do I fix when Firefox is open on one Windows7 login, it will not open on a second Windows 7 login?

  • 1 답장
  • 1 이 문제를 만남
  • 6 보기
  • 최종 답변자: patrickmc

more options

When Firefox is open on my daughters Windows 7 login, it will not open on my wifes Windows7 login. Sometimes, my wife will get an error message asking us to put a disk in the drive. When we close Firefox on my daughters Windows7 login, then Firefox opens on my wife's Windows7 login. The problem works vice versa. In other words, it seems Firefox will only work on one Windows7 id at a time.

When Firefox is open on my daughters Windows 7 login, it will not open on my wifes Windows7 login. Sometimes, my wife will get an error message asking us to put a disk in the drive. When we close Firefox on my daughters Windows7 login, then Firefox opens on my wife's Windows7 login. The problem works vice versa. In other words, it seems Firefox will only work on one Windows7 id at a time.

모든 댓글 (1)

more options

Hello KenJorB,

Thank you for contacting Mozilla Support. It sounds like Firefox is using the same profile for both users and this is preventing your wife's from working when your daughter's profile is in use. Use the following instructions to create another profile on your wife's login.

You will need to quit Firefox on both logins before attempting these steps.

1. Open run prompt by pressing Windows key + R 2. Run this command in run : firefox.exe -P -no-remote (NB: -P is in CAPS) 3. The Firefox profile manager will open and ask you to choose the profile you want to use. If you already have more than 1 profile, click on the “Create Profile” button to create a new profile and once the new profile is created, select it and click “Start Firefox”

Please let us know if this solves your issue.

Cheers, Patrick