본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

I'm able to open my roadrunner mail @ internet explorer, but this browser keeps showing, session expired log in and I get the message again

  • 2 답장
  • 2 이 문제를 만남
  • 6 보기
  • 최종 답변자: cor-el

emeraldisle3
emeraldisle3
more options

I have roadrunner e-mail as a tab on my homepage. At one time I was asked, do you want to save user name and password, I responded yes. Every time I wanted to access my e-mail Your session has expired. Please log in again would come up and I would follow the instructions and could access my e-mail. Today I'm unable to access my e-mail here, but can open it at internet explorer. I even tried my wife's e-mail, which her info isn't saved and it goes back to my log in screen.

I have roadrunner e-mail as a tab on my homepage. At one time I was asked, do you want to save user name and password, I responded yes. Every time I wanted to access my e-mail Your session has expired. Please log in again would come up and I would follow the instructions and could access my e-mail. Today I'm unable to access my e-mail here, but can open it at internet explorer. I even tried my wife's e-mail, which her info isn't saved and it goes back to my log in screen.

선택된 해결법

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

You can inspect and manage the permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab
문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (2)

finitarry
finitarry
more options

Are you clearing cookies when you exit Firefox? Check the setup in Options > Privacy > "Clear history when Firefox closes" > Settings to make sure that "Cookies" is not checked. If you use the "Clear Recent History" item in the History menu, make sure that Cookies is not checked there as well.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

선택된 해결법

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

You can inspect and manage the permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab