본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I recently had to uninstall and reinstall firefox because I could not open it. Now all my websites and bookmarks are gone and I need to get them back. How?

  • 3 답장
  • 5 이 문제를 만남
  • 6 보기
  • 최종 답변자: user633449

more options

I have lost all of my most visited websites, bookmarks, and all other data due to reinstalling firefox. I have some files in the Mozilla Firefox folder (C:\Program Files\(x86)\Mozilla Firefox) but none of them are able to be opened when I click Firefox>Bookmarks>Import and Backup>Backup. Is there any way to get all of my information back?

I have lost all of my most visited websites, bookmarks, and all other data due to reinstalling firefox. I have some files in the Mozilla Firefox folder (C:\Program Files\(x86)\Mozilla Firefox) but none of them are able to be opened when I click Firefox>Bookmarks>Import and Backup>Backup. Is there any way to get all of my information back?

모든 댓글 (3)

more options

Did you remove your personal data when you uninstalled Firefox? Also, please note that for Firefox issues you don't have to re-install 90% of the time, but you can come here for any issues and we can help you solve your issues with Firefox in the future without having to lose your data.

Recovering important data from an old profile may help you

more options

My problem in the first place was that every time I clicked on Firefox to open it, It wouldn't open. So I used IObit Uninstaller to uninstall it. Then I went into IE and reinstalled the software. Now all of my bookmarks are gone and I don't know how to get them back. I do not know if I removed my personal data. I created a restore point before I uninstalled it but every time I go into settings and try to import those settings from the files that were left behind on my pc after uninstalling, none of them show up as a compatible file for what I am trying to do.

more options

IOBit's software is worse than useless and shouldn't be used. Use Window's built in uninstaller for all install/uninstall processes

Firefox data is saved in your user files, which aren't saved via restore points, so if the information is not there (the article I linked to above would help you find it) then it looks like it was lost because iobit didn't give you an option to save your files. Unless you have a backup of your data somewhere.

You could try a file recovery system, but if you've made changse to your computer since uninstalling (like installing new software, restarting your machine even) it's most likely not going to work.