본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Doesn't work; need more than one sentence.

  • 3 답장
  • 1 이 문제를 만남
  • 15 보기
  • 최종 답변자: Matt

more options

Can't get email from server, get the old "Mailbox is full, need to compact" warning popup. I have 1) deleted messages from inbox, 2) moved all messages out of inbox so it is empty, 3) compacted, compacted, compacted, 4) searched for recommendations to fix, 5) found and deleted all .msf files from folder, 6) deleted Global index file per recommendation, 7) all index files were rebuilt by Thunderbird, 8) rebooted numerous times, 9) still see "Determining Which Messages To Index" every time I open Thunderbird and wait for it to finish. I have been working this for two days. I still get the error message that the "Mailbox is Full and Can't Hold More Messages and I Need to Compact" when I try to get mail off the server. Hoping for more recommendations. TIA.

Can't get email from server, get the old "Mailbox is full, need to compact" warning popup. I have 1) deleted messages from inbox, 2) moved all messages out of inbox so it is empty, 3) compacted, compacted, compacted, 4) searched for recommendations to fix, 5) found and deleted all .msf files from folder, 6) deleted Global index file per recommendation, 7) all index files were rebuilt by Thunderbird, 8) rebooted numerous times, 9) still see "Determining Which Messages To Index" every time I open Thunderbird and wait for it to finish. I have been working this for two days. I still get the error message that the "Mailbox is Full and Can't Hold More Messages and I Need to Compact" when I try to get mail off the server. Hoping for more recommendations. TIA.

선택된 해결법

do you have any files in your profile folder 4Gb in size or there about.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (3)

more options

You can ignore "Determining Which Messages To Index" for now, it is irrelevant to your problem.

Try the 'Real fix' in this article.

http://kb.mozillazine.org/Compacting_folders#Compacting_does_not_seem_to_work

more options

Thank you for the assistance. I found this article earlier and followed the steps, including deleting the inbox and inbox.msf files. (I see I had forgotten to include that activity in my description of what I have already done.) After your response, I deleted the Inbox and Inbox.msf files again and gave Thunderbird another chance to rebuild it, however it didn't help. I still get the original error message.

more options

선택된 해결법

do you have any files in your profile folder 4Gb in size or there about.