본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

I cannot log into my MYMSN homepage through Firefox

  • 2 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: cor-el

PSAG
PSAG
more options

When I try to get to my MYMSN homepage I am able to get to the log in page but after I have filled out my information and press continue, instead of going to my homepage I receive a dialog box with the message: ALTHOUGH THIS PAGE IS ENCRYPTED, THE INFORMATION YOU HAVE ENTERED IS TO BE SENT OVER AN UNENCRYPTED CONNECTION AND COULD EASILY BE READ BY A THIRD PARTY. ARE YOU SURE YOU WANT TO CONTINUE SENDING THIS INFORMATION? When I press the CONTINUE button the same dialog box reappears. I can repeat this process quite a few times and then I am directed back to a MYMSN page which states that: SOMETHING WENT WRONG AND WE CAN'T SIGN YOU IN RIGHT NOW. PLEASE TRY AGAIN LATER. I don't have this issue when using either Internet Explorer or Google Chrome.

When I try to get to my MYMSN homepage I am able to get to the log in page but after I have filled out my information and press continue, instead of going to my homepage I receive a dialog box with the message: ALTHOUGH THIS PAGE IS ENCRYPTED, THE INFORMATION YOU HAVE ENTERED IS TO BE SENT OVER AN UNENCRYPTED CONNECTION AND COULD EASILY BE READ BY A THIRD PARTY. ARE YOU SURE YOU WANT TO CONTINUE SENDING THIS INFORMATION? When I press the CONTINUE button the same dialog box reappears. I can repeat this process quite a few times and then I am directed back to a MYMSN page which states that: SOMETHING WENT WRONG AND WE CAN'T SIGN YOU IN RIGHT NOW. PLEASE TRY AGAIN LATER. I don't have this issue when using either Internet Explorer or Google Chrome.

선택된 해결법

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (2)

user669794
user669794
more options

선택된 해결법

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Best might be to log in via the https://login.live.com website if you have this issue with entering the credentials on another (possibly insecure http) page.