모든 제품 커뮤니티 포럼

Good morning.

I have been using Thinderbird portable for years with no issues, but I now have an issue I've never had before.

I have a BTinternet email address and it is now constantly asking or my password.

I have remember password ticked when I put the password in. When I go to passwords in it, the passwords stored for IMAP and SMTP are correct. I have removed the passwords, restarted and then reinput passwords as asked it to save. I have removed my account and reinstalled. I have deleted the entire program etc and reinstalled and still the same problem.

This doesn't happen when I use Outlook (So don't think it is my btinternet account).

Any Ideas greatly received.

Thanks

12/1/2024 - Hello, I have a Lenovo desktop computer with windows 10; & I was having a problem today getting into firefox, after they did an onscreen update, while I was on the computer this morning...I then installed it again by accident by hitting the 2 firefox apps that were located in the start menu (without uninstalling the previous version from 11/3/2024)...& then I noticed that none of the multiple bookmarks showed up...So then I contacted AOL remote support to help me uninstall both prior versions; & then reinstall firefox; & it still did not sync the bookmarks...So now I just tried again to sync the bookmarks through the Mozilla website & they still did not show up...Also I am now unable to browse with firefox...It only lets me do a google search, even though I selected the firefox app as the default web browser...Please advise me what to do...Thanks, Ron Bruno

My hotmail Email page stopped opening yesterday morning. I can open the Live.com page on my Android phone and Safari. I Don't like Safari, and I want to be on Firefox on my desktop.

I work on a lot of different sites, and have about 120 Wholesale supply websites.

When I ask Google to save Log In details, I open the Supplier Page, and my details are already filled, and I just press log in and continue ordering.

With Firefox, I am having to do one of two things: 1. Open the Settings, Open Privacy & Security, and press the Save Passwords tick box EVERY SINGLE TIME - it does NOT stay ticked. I then have to KEEP THE TAB OPEN for it to be effective. 2. Or - I type in my ENTIRE emails address, find my passwords book, and type in the pertinent password for that site.

I much prefer to use Firefox, as I find Google invasive and controlling, but would very much like this problem to have a solution, please.

Hello, since I installed the latest update of Firefox (133.0) two days ago I'm having trouble to load videos on some websites it's giving me a black screen when I try loading them so i'd like to know if anybody knows how I could fix this ? I tried clearing cookies, cache and resetting the browser and it still doesn't work.

I know this problem has been caused by the latest firefox update (133.0) because all my videos are loading fine on both Chrome and Explorer but i'd like to keep Firefox so if anyone has an idea how I could fix this it would be very appreciated thanks!

Firefox/Mozilla/T/Bird: When I open my inbox my emails showup. However when I click on the individual messages some open "normally" and are immediately accessible while others showup with msg notification on a black background with identifying subject but I am unable to open the content of the msg, When I click again it again the screen goes blank and back to mozilla. When I try to "Delete" I have to click on "Inbox" again and all of the unaccessible/unreadable msgs are deleted. Help Thanks Patrick

Ever since the new version of Thunderbird I cannot send emails. I can receive them but not send them. I have found that if I temporarily disconnect my VPN, it sends OK. Your failure to provide software that can co-exist with a VPN without crapping itself is a poor advertisement for your product. I have read some of the millions of posts about this particular bug and your answers seem smug and lazy without addressing the problem.

There's a wide empty white border/panel on the left side of my mozilla that seems to be a bug or something. When right clicked it gives the option: Manage Extension, Remove Extension, and Report Extension. Nothing is happening at all when I click any of these options. How to remove the border?

I am running Thunderbird 128.5.0esr (64-bit) on 2 computers: a lenovo T480s and an HP EliteOne 750 Both are running Linux Mint 22. Both use gmail with the same config.(see pic). Comcast is my ISP

Problem If the computers are connected to my router by ethernet cable both can send emails

If I use WiFi neither computer will send. The "send" popup just spins.

I can send gmail from my iphone over the same wifi network

I tried hooking the computers up to a hotspot from my iphone; neither will send

Any ideas?

jod23832944@gmail.com

Today, when I started my pc, the google search engine would not completely load and I could not use the search engine. Now, when I restart my pc, I get an error "server not found". I believe that something at google went awry. Please help me as I rely on my pc for financial and medical issues. I have had problems with google in the past.

When using Firefox on Android for a while, attempting to use pinch to zoom on a web site will cause Android to crash, as in the screen will go black, the G logo animation will appear, and I'll be sent back to the lock screen. It's not just the app that crashes. It doesn't seem to be a full reboot as that takes longer and starts with a different animation, but some part of Android is restarting.

It's consistent but not predictable. Pinch to zoom will work on one site fine and then crash on the same site later. It seems to be a resource issue as it's unlikely to happen on a fresh instance and it becomes more likely the longer you've been using Firefox.

This has been happening for several months, since at least July. It's happened both on my old Pixel 6 Pro and my new Pixel 9 Pro. It's happened on both Android 14 and 15.

I eventually found out I could go to Settings > About Firefox > Crashes and get some debugging info, but I don't know what to do with it. I currently have 15 crashes between now and Oct 16th which all say:

java.lang.RuntimeException: Adding window failed

Clicking Share to get more info on the latest one adds:

java.lang.RunetimeException: Adding window failed

at android.view.ViewRootImpl.setView(ViewRootImpl.java:1618)
at android.view.WindowManager.Global.addView(WindowManagerGlobal.java:442)
at android.view.WindowManagerImpl.addView(WindowManagerImpl.java:158)
at android.app.Dialog.show(Dialog.java:352)
[...]

Caused by: android.os.DeadObjectException

at android.os.BinderProxy.transactNative(NativeMethod)
at android.os.BinderProxy.transact(BinderProxy.java:568)
at android.view.IWindowSession$Stub$Proxy.addToDisplayAsUser(IWindowSession.java:1305)
at android.view.ViewRootImpl.setView(ViewRootImpl.java:1596)
... 18 more

I don't know what to do with this info. Should I file a Bugzilla report with just this? The GUID associated with the most recent one is 7a5e5497-bb62-4e3c-94fc-5c63c51d0830. I can't look it up in crash-stats.mozilla.org. Or should I assume all crash reports are automatically received? I'd still like to be able to have a Bugzilla bug to watch for progress.

Hi! Every time I try to put through a credit card transaction on Firefox it gives me a "token invalid" or "invalid captcha" error message. The transactions work fine on other browsers. I have signed in to my Firefox with an account, also updated the browser. Still not working.

Any suggestions and explanations?

Thank you!

Hi, I have an issue and hopefully an easy challenge, but I need and would appreciate your kind help.

My Windows 10 PC with Firefox Desktop installed has all my bookmarks, passwords, add-ons, configuration entries, etc. I had the unfortunate situation where my PC hard drive boot-up is corrupted, so I am unable to boot into windows. I am though able to access all of the files intact, via a USB Hard Drive dock to read, save, and be able to transfer any files from that non-bootable hard drive to a new install.

I did a new windows install with a brand new hard drive along with Firefox, but I need your help to effectively get all of those files/entries from the old hard drive and my Firefox "profile" transferred into the new drive so I can resume like before, and further back up as necessary. I do understand that I should have logged into my Firefox account and backed it up so it would have been seamless, but I am sorry I didn't.

Can you please help me and advise?

Thank you so very much.!