This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Can not send HTML formatted email since Mavericks?

  • 2 biyano
  • 6 eza na bankokoso oyo
  • 11 views
  • Eyano yasuka ya Punk1

Punk1
Punk1
more options

Hi.. I was using Thunderbird happily in Mountain Lion and all was well. But as soon as I upgraded to Mountain Lion I can no longer send any HTML formatted emails at all. Everything I paste into Thunderbird get instantly converted to 'plain text'. Apart from manually editing basics like font colour, italics, bold I can't do much else.

'Compose messages in HTML' is checked across all accounts, and 'Delivery Format' is set to 'Rich Text HTML'.

Yet thunderbird refuses to render any pasted HTML formatted material.

If I can not find a solution to this I will have to find an alternate mail client as rich formatting is critical for me.

Hi.. I was using Thunderbird happily in Mountain Lion and all was well. But as soon as I upgraded to Mountain Lion I can no longer send any HTML formatted emails at all. Everything I paste into Thunderbird get instantly converted to 'plain text'. Apart from manually editing basics like font colour, italics, bold I can't do much else. 'Compose messages in HTML' is checked across all accounts, and 'Delivery Format' is set to 'Rich Text HTML'. Yet thunderbird refuses to render any pasted HTML formatted material. If I can not find a solution to this I will have to find an alternate mail client as rich formatting is critical for me.

All Replies (2)

Sander G.
Sander G.
more options

Similar issue mentioned on MozillaZine forum (solution not yet available there, sorry)

I cannot reproduce this with Thunderbird beta which I have installed. Would you be willing to try that? I can even paste images on Web pages directly into Thunderbird. Text formatting appears to remain intact when pasted from Firefox.

Ezalaki modifié na Sander G.

Punk1
Punk1 Nkolo motuna
more options

I just wiped Thunderbird completely from my system (Mavericks) and reinstalled from scratch. Yet still it will not render any HTML pasted into an email copied from Safari.

I did however manage to paste HTML from Firefox and then Chrome into Thunderbird and they both rendered perfectly.

But.. things get a bit strange. I am able to copy HTML from any webpage opened in Safari and paste it into a Googlemail email also opened in Safari and it renders fine.

This is such a pain as Safari is my browser of choice and Thunderbird my email client of choice. But they just dont want to work together in Mavericks.

((