This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox keep crashing

more options

In windows 8, Firefox keep crashing when I start it. It's working when I start it in Safe Mode. Crash reports:

https://crash-stats.mozilla.com/report/index/b266ebd8-42a2-4dd5-b5a0-e22972140609 https://crash-stats.mozilla.com/report/index/294a4a97-5d8d-453e-b312-5d7962140609

In windows 8, Firefox keep crashing when I start it. It's working when I start it in Safe Mode. Crash reports: https://crash-stats.mozilla.com/report/index/b266ebd8-42a2-4dd5-b5a0-e22972140609 https://crash-stats.mozilla.com/report/index/294a4a97-5d8d-453e-b312-5d7962140609

All Replies (4)

more options

Solution eye oponami

more options

Thanks ! After unchecking Use Hardware Acceleration when available it worked. But there is any disadvantage of that?

more options

It's an available option. Problem is is causes issues for many users.

more options

Ok. Thanks for quick reply. :)