This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

How do I return offline e-mails to IMAP folders?

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 4 views
  • Eyano yasuka ya christ1

more options

We recently moved to a new host and our host failed to connect our main domain to the new hosting space (instead connected a redirect there) so our e-mail server continued to operate on the old host until today. We connected the domain to the new host and now all of the e-mails received in between the disconnect for our IMAP accounts (2) were moved to trash. Is it possible to get these e-mails back in the folders they belong in and/or even create the folders again? As it stands I'm not even able to create folders for what ever reasons and move e-mails into the folders without them jumping back to trash.

Any help or advice would be greatly appreciated.

Thanks!

We recently moved to a new host and our host failed to connect our main domain to the new hosting space (instead connected a redirect there) so our e-mail server continued to operate on the old host until today. We connected the domain to the new host and now all of the e-mails received in between the disconnect for our IMAP accounts (2) were moved to trash. Is it possible to get these e-mails back in the folders they belong in and/or even create the folders again? As it stands I'm not even able to create folders for what ever reasons and move e-mails into the folders without them jumping back to trash. Any help or advice would be greatly appreciated. Thanks!

Solution eye eponami

Move the messages out of Trash to your 'Local Folders' account. Then try to copy to the IMAP server. Start with a single message. If that works, copy the remaining messages. You can then delete the local copies.

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (1)

more options

Solution eye oponami

Move the messages out of Trash to your 'Local Folders' account. Then try to copy to the IMAP server. Start with a single message. If that works, copy the remaining messages. You can then delete the local copies.