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SOME GMAIL FEATURES FAILED TO LOAD OFTEN

  • 1 eyano
  • 3 eza na bankokoso oyo
  • 13 views
  • Eyano yasuka ya FredMcD

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Some Gmail features have failed to load due to an Internet connectivity problem. If this problem persists, try reloading the page, or using the basic HTML version. Learn More.

it appears when i open gmail.

Some Gmail features have failed to load due to an Internet connectivity problem. If this problem persists, try reloading the page, or using the basic HTML version. Learn More. it appears when i open gmail.

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

How to clear the Firefox cache {web link}

and

  • Remove Cookies

This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.