Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I upgraded to FF 32.0.2 and just get "Problem Loading Page" All the site work in IE. Tried rebooting & downloading again - no luck

  • 1 eyano
  • 13 eza na bankokoso oyo
  • 13 views
  • Eyano yasuka ya philipp

more options

No matter what Web page I try to access since I downloaded the latest version of FF they don't load. All I get is the error message "Problem Loading Page The connection has timed out"

The server at smile.amazon.com is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

I am not having any problems accessing any of the pages in IE - just FF - and immediately after I installed FF 32.0.2

I tried rebooting and even reinstalling - but can't access anything on FF.

No matter what Web page I try to access since I downloaded the latest version of FF they don't load. All I get is the error message "Problem Loading Page The connection has timed out" The server at smile.amazon.com is taking too long to respond. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. I am not having any problems accessing any of the pages in IE - just FF - and immediately after I installed FF 32.0.2 I tried rebooting and even reinstalling - but can't access anything on FF.

Solution eye eponami

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox

Tanga eyano oyo ndenge esengeli 👍 6

All Replies (1)

more options

Solution eye oponami

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox