This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

My bookmarks are gone after upgrading to Windows 8.1, WHY?!

  • 3 biyano
  • 1 eza na nkokoso oyo
  • 8 views
  • Eyano yasuka ya FredMcD

more options

I upgraded to Windows 8.1 yesterday and now my EXTENSIVE bookmark library is GONE! I tried finding the backup file in the profile folder of the Mozilla, but there is no backup file from before the update. Please help!

I upgraded to Windows 8.1 yesterday and now my EXTENSIVE bookmark library is GONE! I tried finding the backup file in the profile folder of the Mozilla, but there is no backup file from before the update. Please help!

All Replies (3)

more options

hello, you might want to inspect your harddrive for traces of your old profile folder: Profiles - Where Firefox stores your bookmarks, passwords and other user data

i don't know how and from which OS you have upgraded but that may have involved a reformat of your harddrive. in this case you cannot restore your prior bookmarks without an available backup...

more options
more options

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences