This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Hoe kan ik er voor zorgen dat ik weer op mijn gmail kan?

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 3 views
  • Eyano yasuka ya cor-el

more options

Ik kan sinds een paar dagen niet meer op de website van gmail komen. Ik heb geprobeerd om de geschiedenis te verwijderen, dat werkte niet. Ik heb geprobeerd google en gmail toe te voegen aan toegestane websites, werkte ook niet. Ik heb mijn instellingen gecontroleerd of cookies toegestaan worden, werkte ook niet. Ik weet niet meer hoe ik dit kan oplossen. Hoe moet ik dit doen?

Ik kan sinds een paar dagen niet meer op de website van gmail komen. Ik heb geprobeerd om de geschiedenis te verwijderen, dat werkte niet. Ik heb geprobeerd google en gmail toe te voegen aan toegestane websites, werkte ook niet. Ik heb mijn instellingen gecontroleerd of cookies toegestaan worden, werkte ook niet. Ik weet niet meer hoe ik dit kan oplossen. Hoe moet ik dit doen?

All Replies (2)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.