Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Why does Firefox not support Trusteer Rapport to download?

  • 2 biyano
  • 9 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya Jackpuss

Jackpuss
Jackpuss
more options

Trusteer website states that Firefox does not support Rapport.

Trusteer website states that Firefox does not support Rapport.

Solution eye eponami

It's not up the Firefox to support Trusteer Rapport, they need to support Firefox - and they do! But you're using a Beta, pre-release version that they choose not to support.

Install the Firefox 34 Release version and it should work fine. https://www.mozilla.com/en-US/firefox/all.html

Tanga eyano oyo ndenge esengeli 👍 2

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Solution eye oponami

It's not up the Firefox to support Trusteer Rapport, they need to support Firefox - and they do! But you're using a Beta, pre-release version that they choose not to support.

Install the Firefox 34 Release version and it should work fine. https://www.mozilla.com/en-US/firefox/all.html

Jackpuss
Jackpuss Nkolo motuna
more options

Done as suggested. All OK now. Thank you.