This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

why when I turn on firefox it goes straight to firefox files

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 15 views
  • Eyano yasuka ya cor-el

more options

when I click on the firefox icon from my desk top it goes to the firefox files instead of my home page

when I click on the firefox icon from my desk top it goes to the firefox files instead of my home page

All Replies (1)

more options

Your home page setting has a weird value according to the System Details list:

  • browser.newtab.url: ?s=Unknown&fnt=1
  • browser.privatebrowsing.autostart: True (Private Browsing mode is active)
  • browser.startup.homepage: ?s=Unknown
  • keyword.URL: ?s=Unknown

You can use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

If you do not keep changes after a restart or otherwise have problems with preferences, see: