This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

When using unified folders, not all emails are downloaded

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya nyrainman

more options

When using unified folders, email accounts that are setup with subfolders do not download emails properly. There are times where I receive emails that are dated from the day before. For example, I have and account that should receive emails 3-4 times daily but days will go by with no emails and the next day they all come in with dates from 2 different days. This happens with all accounts having sub folders using the unified folder setup. Please advise - thank you.

When using unified folders, email accounts that are setup with subfolders do not download emails properly. There are times where I receive emails that are dated from the day before. For example, I have and account that should receive emails 3-4 times daily but days will go by with no emails and the next day they all come in with dates from 2 different days. This happens with all accounts having sub folders using the unified folder setup. Please advise - thank you.

All Replies (2)

more options

is it only the unified folders? if you change to ALL are the mails there?

Ezalaki modifié na Matt

more options

Same thing if set to ALL - There is a delay in downloading or calling in of emails in subfolders. If I click on the subfolder, the emails are called into Thunderbird immediately. If I do not click on any folders I receive most of my emails but the ones to subfolders are delayed sometimes up to 24 hours before I receive them.