This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

how do i stop a new tab opening to a product advertising everytime i click on an item in an exisiting tab?

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 4 views
  • Eyano yasuka ya cor-el

jwong
jwong
more options

i was in a Mango Online tab. when clicked on a product for further details, a new tab eg: alibaba.com opens up automatically. this issue occured when i installed the Microsoft software update. Does it have anything to do with the new update? And, how do i stop the new advertising tab from opening/recurring?

i was in a Mango Online tab. when clicked on a product for further details, a new tab eg: alibaba.com opens up automatically. this issue occured when i installed the Microsoft software update. Does it have anything to do with the new update? And, how do i stop the new advertising tab from opening/recurring?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

http://www.google.com/search?q=mac+malware+scan https://itunes.apple.com/us/app/bitdefender-virus-scanner/id500154009?mt=12 http://www.clamxav.com/download.php