Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Some emails not showing up in my inbox but if I search for them, they show up. Help!

  • 1 eyano
  • 5 eza na bankokoso oyo
  • 4 views
  • Eyano yasuka ya Matt

BK-Butterfly
BK-Butterfly
more options

I have thunderbird installed on my Windows 8.1 PC at work and I also check my emails using a MAC laptop, my iPhone and iPad using their standard apple email software and lately some of my emails, not all are not showing up on my inbox in Thunderbird (Windows PC) though they show on my apple devices with no problems. However if I search for these emails, they come up. It's randomly doing this and I believe it's mostly with emails that I am replying from my apple devices though I am not sure. I checked all my settings on every device and they all appear fine. The email is set up on all devices as IMAP and when I logged in to the actual email server, it does show that the email is in the inbox as well but it's not showing up on Thunderbird. I tried everything. Can someone please tell me how to fix this and what I missed?

I have thunderbird installed on my Windows 8.1 PC at work and I also check my emails using a MAC laptop, my iPhone and iPad using their standard apple email software and lately some of my emails, not all are not showing up on my inbox in Thunderbird (Windows PC) though they show on my apple devices with no problems. However if I search for these emails, they come up. It's randomly doing this and I believe it's mostly with emails that I am replying from my apple devices though I am not sure. I checked all my settings on every device and they all appear fine. The email is set up on all devices as IMAP and when I logged in to the actual email server, it does show that the email is in the inbox as well but it's not showing up on Thunderbird. I tried everything. Can someone please tell me how to fix this and what I missed?

Solution eye eponami

Right click the inbox, select properties and then the repair button. I am guessing index updates are getting blocked by AV software, but it is only a guess

Tanga eyano oyo ndenge esengeli 👍 8

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Solution eye oponami

Right click the inbox, select properties and then the repair button. I am guessing index updates are getting blocked by AV software, but it is only a guess