This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefix is now selectively stopping connectins to sites I have used hundreds of times before

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya cor-el

more options

This is the error message I am getting....doesn;t help to eliminate the cookies form this site

Secure Connection Failed

The connection to www11.voyaretirementplans.com was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I am also getting this same message when I try to connect on a link in my Nationwide software - they tell me it is my brower's problem not a prolble with the Nationwide site or it's links.

This is the error message I am getting....doesn;t help to eliminate the cookies form this site Secure Connection Failed The connection to www11.voyaretirementplans.com was interrupted while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. I am also getting this same message when I try to connect on a link in my Nationwide software - they tell me it is my brower's problem not a prolble with the Nationwide site or it's links.

All Replies (2)

more options
more options

The website may try to fallback to TLS 1.0 in a way that is no longer allowed in current releases or may be using a deprecated cipher suite.

  • TLS_RSA_WITH_RC4_128_MD5

You can open the about:config page via the location/address bar and use its search bar to locate this pref:

  • security.tls.insecure_fallback_hosts

You can double-click the line to modify the pref and add the full domain (TEXT) to this pref. If there are already websites (domains) in this list then add a comma and the new domain (no spaces). You should only see domains separated by a comma in the value column.

If this helps then you can contact this website and ask them to look into this.