This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

When I try to see Chase Bank Statements, endless blank browser pages open until forced to quit.

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 2 views
  • Eyano yasuka ya cor-el

more options

Chase told me that there was a browser problem like some piece of malware. I used Mac's Disk Utility and verified and repaired things. I deleted all Firefox files, and downloaded the entire program again, reinstalled it, and the same situation happened. What is there left to do? I can see my statements using Chrome.

Chase told me that there was a browser problem like some piece of malware. I used Mac's Disk Utility and verified and repaired things. I deleted all Firefox files, and downloaded the entire program again, reinstalled it, and the same situation happened. What is there left to do? I can see my statements using Chrome.

All Replies (2)

more options

Are you able to see any secure pages? Maybe there is a problem with loading encrypted sites? http://kb.mozillazine.org/Error_loading_secure_sites https://support.mozilla.com/en-US/kb/Secure+Connection+Failed

more options

You get tabs opening endlessly if you select the Firefox program to handle a file when you get an "Open with" dialog.

Rename (or delete) the mimeTypes.rdf file in the Firefox profile folder to reset all file actions.

You can use this button to go to the currently used Firefox profile folder: