This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

hardware acceleration problem.

more options

Top screenshot : hardware acceleration is enable. Bottom screenshot : hardware acceleration is disable.

when last year, this problem was not happend.

Top screenshot : hardware acceleration is enable. Bottom screenshot : hardware acceleration is disable. when last year, this problem was not happend.

All Replies (5)

more options

DND29 said

Top screenshot : hardware acceleration is enable. Bottom screenshot : hardware acceleration is disable. when last year, this problem was not happend.
more options

Check to see if newer video drivers are available for that PC.

more options
more options

The graphics display driver is lastest one.

more options

I guess that you'll need to keep hardware acceleration disabled.

If you can provide detailed information about your video / graphics hardware and the version number of the drivers involved from about:support (typed in the Location Bar), we can look into existing Bug reports or create a new Bug report for you.