This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I keep getting a message when I try to get to my inbox that I can't connect to the imap server? I've tried to add a new password but the IMAP server won't take

panhandlefred
panhandlefred
more options

Getting message that my password is incorrect when logging into the imap server but I can't find a way to reset it. I've tried removing both my IMAP and STMP passwords and using a master password but nothing seems to work. Do I have to deinstall Thunderbird and create a new account?

Getting message that my password is incorrect when logging into the imap server but I can't find a way to reset it. I've tried removing both my IMAP and STMP passwords and using a master password but nothing seems to work. Do I have to deinstall Thunderbird and create a new account?

All Replies (5)

christ1
christ1
  • Top 25 Contributor
more options

Using Gmail?

Ezalaki modifié na christ1

panhandlefred
panhandlefred Nkolo motuna
more options

Thunderbird

christ1
christ1
  • Top 25 Contributor
more options
Thunderbird

Since this is the Thunderbird support forum I'd never have guessed that.

Let me rephrase the question: What is your email provider?

panhandlefred
panhandlefred Nkolo motuna
more options

I'm going to take a swag and say it is outlook.com

xxxxxx@outlook.com@imap-mail.outlook.com

panhandlefred
panhandlefred Nkolo motuna
more options

Thanks for the help, I've deinstalled Tbird.