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Account removal due to duplicate messages

  • 3 biyano
  • 1 eza na nkokoso oyo
  • 6 views
  • Eyano yasuka ya Dan14

Dan14
Dan14
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Hi, Can I safely renew my accounts and save my existing messages/emails? I have noticed that in more than 1 email account, messages are being downloaded twice or more, so that I have duplicate messages. In the root directory, I saw that I have more accounts than that there are for real. I think this is why messages keep being duplicated. I remember having difficulties in the past with installing accounts and their details when I reinstalled Thunderbird. Look at the image for an example of the duplicate messages.

Thanks, Dan

Hi, Can I safely renew my accounts and save my existing messages/emails? I have noticed that in more than 1 email account, messages are being downloaded twice or more, so that I have duplicate messages. In the root directory, I saw that I have more accounts than that there are for real. I think this is why messages keep being duplicated. I remember having difficulties in the past with installing accounts and their details when I reinstalled Thunderbird. Look at the image for an example of the duplicate messages. Thanks, Dan

All Replies (3)

Dan14
Dan14 Nkolo motuna
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Image; Look at the bottom of the text, also somewhat in the middle 2 duplicates.

Ezalaki modifié na Dan14

christ1
christ1
  • Top 25 Contributor
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You can move messages you want to keep to your 'Local Folders' account prior to deleting any duplicate accounts.

Dan14
Dan14 Nkolo motuna
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I have done what you described, but there seems to be an error in thunderbird, the problem still exists. Is there a way to only save the existing emails and reinstall Thunderbird all over again. Everything exept the emails being deleted (no settings or whatever), could that be done?

Ezalaki modifié na Dan14