This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

i mistakenly added the wrong birth year and now it won't allow me to synch. I'm 49 years old! How can I rectify?

wonk
wonk
more options

How do I change my birth year so I can synch my firefox account?

How do I change my birth year so I can synch my firefox account?

Solution eye eponami

hi, go to https://accounts.firefox.com/signup and right-click on a blank section of the page. then go to view page infos > security > view cookies > clear all cookies & try it again afterwards.

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (2)

philipp
philipp
  • Moderator
more options

Solution eye oponami

hi, go to https://accounts.firefox.com/signup and right-click on a blank section of the page. then go to view page infos > security > view cookies > clear all cookies & try it again afterwards.

Chandan_Baba
Chandan_Baba
more options

Type about:preferences#sync in urlbar .and hit Enter.

This will opens preference page for sync. Here First try to sign with the same email id (with that you tried to made an account in previous),if it is saying that unknown account then you need to create a new account with the email id. Else on your sync preference page, Click on Manage and choose Delete Account . This will delete the current account and you need to create account again.