This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Lightning in TB38.2 - one profile works, other doesn't

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 3 views
  • Eyano yasuka ya mei_shala

more options

After upgrading to TB38.2 I discovered that the Lightning calendar in one of my profiles works but in the other profile the UI just flashes and the calendar is not visible / is not usable. So, I have:

Win 8.1

Profile with no issues: Only Lightning 4.0.2 addon

Profile with issues has these addons: Lightning 4.0.2 Provider for Google Calendar 1.0.4 Lookout 1.2.13

Currently I have disabled these last two add-ons; then I removed and reinstalled Lightning, but no change.

Any suggestions please?

After upgrading to TB38.2 I discovered that the Lightning calendar in one of my profiles works but in the other profile the UI just flashes and the calendar is not visible / is not usable. So, I have: Win 8.1 Profile with no issues: Only Lightning 4.0.2 addon Profile with issues has these addons: Lightning 4.0.2 Provider for Google Calendar 1.0.4 Lookout 1.2.13 Currently I have disabled these last two add-ons; then I removed and reinstalled Lightning, but no change. Any suggestions please?

All Replies (2)

more options

I've never understood the motivation to work with multiple profiles. What do you achieve by doing this? I use it for testing beta versions, but it's painful. I wouldn't ever choose to use Thunderbird this way for routine emailing purposes.

But more to the point, how do you choose between your two profiles? It may be the way you launch the second one that causes the problem.

more options

I use the Profile Manager to launch whichever profile I want to use.