This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Flash videos (youtube & vimeo, embed or not) don't play even though the controls indicate playback is in progress.

  • 4 biyano
  • 26 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya rosawood

more options

Since 41.0 YouTube and Vimeo videos don't play even though the video controls show that playback is in progress. True for embed, Facebook, and YouTube pages. On Youtube, video will buffer to 100% but still won't play. First frame of video is visible with both but stays a still image. Flashblock is installed but disabled.

Since 41.0 YouTube and Vimeo videos don't play even though the video controls show that playback is in progress. True for embed, Facebook, and YouTube pages. On Youtube, video will buffer to 100% but still won't play. First frame of video is visible with both but stays a still image. Flashblock is installed but disabled.

Solution eye eponami

On YouTube, if you click the pause button and then click the play button, does the video then play? (I haven't checked it on Vimeo yet.)

If so, you may have autoplay of HTML5 videos disabled. Starting in Firefox 41, this is more effective than in previous versions because playback is blocked, but there is the odd display of the pause button and the file does buffer.

To check on that setting:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste media and pause while the list is filtered

(3) If the media.autoplay.enabled preference is bolded and "user set" to false, you could double-click it to restore the default value of true and see whether that fixes it

Tanga eyano oyo ndenge esengeli 👍 4

All Replies (4)

more options

Solution eye oponami

On YouTube, if you click the pause button and then click the play button, does the video then play? (I haven't checked it on Vimeo yet.)

If so, you may have autoplay of HTML5 videos disabled. Starting in Firefox 41, this is more effective than in previous versions because playback is blocked, but there is the odd display of the pause button and the file does buffer.

To check on that setting:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste media and pause while the list is filtered

(3) If the media.autoplay.enabled preference is bolded and "user set" to false, you could double-click it to restore the default value of true and see whether that fixes it

more options

Any other solutions? This one isn't working. Youtube plays but Vimeo will not.

more options

Hi rosawood, could you start a new question and include your Firefox setup information and a link to a video that isn't playing or isn't auto-playing for you? You can use this link to start the question:

https://support.mozilla.org/questions/new/desktop/websites

As usual, scroll down past the article suggestions to continue entering your question.

more options

I found a solution elsewhere. Sorry, but I don't remember what I actually did. I'll probably regret not copying it somewhere.