This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

no emails are displayed I think becasue of quickfilter, how to turn it off? Why can I not see content of message with options?

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 7 views
  • Eyano yasuka ya Zenos

more options

1. On one of my accounts, using option does not display the contents of the message, I must go to the web to view it. Why is happening and how can I return to normal? 2. On another account, I cannot see the list of my email nor does it have a tool bar for subject, sender, date. Instead it has the quick filter bar. I have never used quick filter, nor do I want to use quick filter. Please tell me how to delete it so that I can read my messages!

1. On one of my accounts, using option does not display the contents of the message, I must go to the web to view it. Why is happening and how can I return to normal? 2. On another account, I cannot see the list of my email nor does it have a tool bar for subject, sender, date. Instead it has the quick filter bar. I have never used quick filter, nor do I want to use quick filter. Please tell me how to delete it so that I can read my messages!

All Replies (2)

more options

Can you provide screenshots of the two accounts, demonstrating the problems?

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

more options

A picture of what is blank would still be helpful.

I'm puzzled by (2) because the settings are not account-specific. The implication is that you do see these in other accounts. So that raises a question about what you mean by account.

Missing toolbars can be made visible by either

alt-v, Toolbars, then tick or untick the checkboxes as required, or

hamburger|Preferences, tick or untick the checkboxes.

It says "Preferences" here in Linux; in Windows it probably says "Options". Don't click it, hover over it and wait for a sub menu.

Ezalaki modifié na Zenos