This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

When I open an email and move to the next email, I get the Not Responding message and I have to wait. This takes up so much time! I'm ready to stop using Thunde

  • 1 eyano
  • 2 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya Matt

more options

Ever since I did the last update for Thunderbird, I've had problems moving from an email to the next email. I get a Not Responding message and then I have to wait for it to 'respond' before I can open the next email. This is so frustrating! When it used to take 10 minutes to go through my email now it takes anywhere from 20 minutes to an hour just because the program keeps freezing! I'm ready to stop using Thunderbird if this can't be fixed!

Ever since I did the last update for Thunderbird, I've had problems moving from an email to the next email. I get a Not Responding message and then I have to wait for it to 'respond' before I can open the next email. This is so frustrating! When it used to take 10 minutes to go through my email now it takes anywhere from 20 minutes to an hour just because the program keeps freezing! I'm ready to stop using Thunderbird if this can't be fixed!

All Replies (1)

more options

Given your using an unsupported operating system which appear to have more and more strange problems, more would not be much of a surprise. However most of the slow issues we see are anti virus program. What are you using? Have you got XP up to SP3