This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Why does a box come up that locks firefox up stating: User Account Control. Do you want to allow the following program to make changes, etc, locks programs up?

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 3 views
  • Eyano yasuka ya cor-el

MNAAMJJ
MNAAMJJ
more options

When I try to go into Firefox, a box comes up that locks my computer up and it states: User Account Control Do you want to allow the following program to make changes to this computer? Yes No Program name Firefox Verified publisher: Mozilla corporation File origin Hard drive on this computer This box prevents sending out e-mails or doing anything with Firefox. How do I get rid of the box?

When I try to go into Firefox, a box comes up that locks my computer up and it states: User Account Control Do you want to allow the following program to make changes to this computer? Yes No Program name Firefox Verified publisher: Mozilla corporation File origin Hard drive on this computer This box prevents sending out e-mails or doing anything with Firefox. How do I get rid of the box?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause of this message is that Firefox is set to run as Administrator.

Check that Firefox isn't set to run as Administrator. Right-click the Firefox desktop shortcut and choose "Properties".

Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

  • Privilege Level: "Run this program as Administrator" should not be selected
  • "Run this program in compatibility mode for:" should not be selected

Also check the Properties of the firefox.exe program in the Firefox program folder.