This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Why can't I enter exceptions into Offline Web Content And User Data interface?

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 6 views
  • Eyano yasuka ya cor-el

Kimminator
Kimminator
more options

I'm in the Advanced>Network tab, and I'm trying to enter an exception in the 'ask me before allowing offline content to be stored' box, but even though the popup comes up where I should enter the site url as an exception, it doesn't allow me to type in the box in any way, nor to paste a copied url.

Why have this here if I can't enter information into it?

I'm in the Advanced>Network tab, and I'm trying to enter an exception in the 'ask me before allowing offline content to be stored' box, but even though the popup comes up where I should enter the site url as an exception, it doesn't allow me to type in the box in any way, nor to paste a copied url. Why have this here if I can't enter information into it?

All Replies (2)

FredMcD
FredMcD
more options

Are you using the Private Browsing feature? Turn it off.

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can only remove websites that are currently allowed from that window. Firefox will ask for confirmation if a website want to store data for offline use although small amounts might be stored without asking.

You can inspect the permissions in "Tools > Page Info > Permissions" for a specific website.

Note that the application cache is hardly used by a website to store content offline.