This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Cannot send e-mail

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 2 views
  • Eyano yasuka ya foxy

more options

Since thunderbird has been updated to the later version I have been unable to send e-mail and when I click on send I get this ( see picture) even if I'd tick the box and click OK I still have not sent my e-mail out. To send the email out I have to put it on send later after it will send. Everything works fine all my settings are correct I may have to find a new email server if I cannot send any emails out.

Since thunderbird has been updated to the later version I have been unable to send e-mail and when I click on send I get this ( see picture) even if I'd tick the box and click OK I still have not sent my e-mail out. To send the email out I have to put it on send later after it will send. Everything works fine all my settings are correct I may have to find a new email server if I cannot send any emails out.
Bafoto sur écran jointes

Solution eye eponami

Try to start Thunderbird in safe mode. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

Does the problem go away?

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (2)

more options

Solution eye oponami

Try to start Thunderbird in safe mode. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

Does the problem go away?

more options

I would like to thank you for your help at the moment the problem is solved. What I did is put thunderbird in safe mode then I made a fresh start it's seem to solve the problem. I hope