This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

how to move an email address from my personal address book to my collected address book. I used to drag and drop but no more.

  • 4 biyano
  • 2 eza na bankokoso oyo
  • 4 views
  • Eyano yasuka ya gmastolier

gmastolier
gmastolier
more options

In previous versions of Thunderbird I could simply drag an email address from my "personal" (mostly used) address book to my "collected" address book of only occasionally used addresses. Now every email I add to my address book goes directly to my personal address book and I cannot move the ones I want to move to my collected address book. How can I do this?

I have tried dragging and dropping, and copying and pasting. Neither works. I have also tried opening the main address book page, highlighting an address I want to move then looking in Tools, View, etc. for a way to make the move. Nothing works.

In previous versions of Thunderbird I could simply drag an email address from my "personal" (mostly used) address book to my "collected" address book of only occasionally used addresses. Now every email I add to my address book goes directly to my personal address book and I cannot move the ones I want to move to my collected address book. How can I do this? I have tried dragging and dropping, and copying and pasting. Neither works. I have also tried opening the main address book page, highlighting an address I want to move then looking in Tools, View, etc. for a way to make the move. Nothing works.

Solution eye eponami

Drag and drop still works. Restart Thunderbird in safe mode with add ons disabled and see if it works for you. You do that from the Help Menu or by holding the Shift key when opening Thunderbird.

Tanga eyano oyo ndenge esengeli 👍 2

All Replies (4)

user01229325
user01229325
more options

Solution eye oponami

Drag and drop still works. Restart Thunderbird in safe mode with add ons disabled and see if it works for you. You do that from the Help Menu or by holding the Shift key when opening Thunderbird.

gmastolier
gmastolier Nkolo motuna
more options

Thank you for the help. That worked perfectly!

user01229325
user01229325
more options

If it works in safe mode you have an add on causing problems. You can activate them one at a time to find the trouble maker.

gmastolier
gmastolier Nkolo motuna
more options

Thank you again. I will check my add-ons