This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Why do I keep getting this error? Sending of username did not succeed. Mail server pop.verizon.net responded: [AUTH] Authentication failed

  • 1 eyano
  • 2 eza na bankokoso oyo
  • 16 views
  • Eyano yasuka ya Toad-Hall

Moremusic
Moremusic
more options

I have 2 verizon email accounts set up in Thunderbird they were both working fine until about 2 or 3 days ago. The bring.... account does not allow me to send email. I first get the message in question box. Then asks for password. I put in my password and it does not work. I have uninstalled Thunderbird and reinstalled it. Still no good. I changed my user ID and password at verizon and updated in Thunderbird still no good. I have now spent many many hours with verizon tech support and on my own trying to fix the problem. Please help.

I have 2 verizon email accounts set up in Thunderbird they were both working fine until about 2 or 3 days ago. The bring.... account does not allow me to send email. I first get the message in question box. Then asks for password. I put in my password and it does not work. I have uninstalled Thunderbird and reinstalled it. Still no good. I changed my user ID and password at verizon and updated in Thunderbird still no good. I have now spent many many hours with verizon tech support and on my own trying to fix the problem. Please help.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

re :I changed my user ID and password at verizon

check User Name in settings: In Thunderbird, 'Menu icon' > 'Options' > 'Account Settings' select 'Server Settings' for the mail account 'User Name' should = full email address edit if required click on OK


Post the following info: In Thunderbird 'Help' > 'TRoubleshooting Information' Do Not select 'Include account names' Click on 'Copy text to clipboard' button.

in this forum question: Right click in a 'Post a Reply' text box and select 'Paste' EDit/ remove all info on fonts and printers, but nothing else. click on 'Post Reply'